Frequently Asked Questions
Here you can find answers to frequently asked questions. If you have any questions or queries that are not answered below,
please get in touch with us, and we'll do our best to answer any questions you may have.
How do I order parts from Micksgarage?
How do I pay for the parts?
Is MicksGarage VAT registered?
What is the delivery policy?
Can I cancel an order?
What if the ordered items are out of Stock?
Do I get a guarantee with the product?
What is the privacy and security policy?
How do Micksgarage prevent fraud?
What replacement parts does Micksgarage sell?
How do I select the correct part for my car?
Are Micksgarage parts new or secondhand?
Are Micksgarage parts spurious or original equipment parts?
Does Micksgarage sell colour coded parts?
Does Micksgarage fit or/and paint parts?
Is the door mirror the complete unit?
Do Micksgarage supply parts for imports or left hand drive vehicles?
What if an item arrives damaged?
What is the returns policy?
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How do I order parts from Micksgarage?
Orders are only taken through our website, however if you have any questions or concerns about any of the products that you are viewing please feel free to contact us before you make the purchase. Our office hours are 9am - 5.30pm, Monday to Friday and you can find all our contact details here.
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How do I pay for the parts?
We accept all major Credit Cards (Visa, MasterCard) and Debit Cards (Switch, Solo, Laser & Visa Debit) as methods of payment. We also accept payments through Paypal, however please note that voucher codes can not be used in conjunction with any PayPal payment.
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Is MicksGarage VAT registered?
MicksGarage is vat registered in Ireland, All product prices are inclusive of VAT at the applicable
country rate. The VAT rate in Ireland is 23%, in the UK it is 20%. Should you require a vat invoice,
please contact us via email on sales@micksgarage.com.
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What is the delivery policy?
As part of our commitment to you the customer, MicksGarage use recognised carriers such as An Post & Royal Mail to ensure the prompt and safe delivery of all orders. MicksGarage will same-day ship orders (which have paid for priority shipping)
if received before 4PM for delivery within 2 working days - in most cases delivery is the following day.
If we cannot ship the order within this time-frame due to out of stock items etc. we will contact you immediately to inform you.
Delivery will be to the indicated shipping address. Deliveries are made during business hours only and
specific delivery times cannot be ensured. Where the courier is unable to find someone to accept delivery
but is able to locate the building, a calling card will be left for the recipient to contact the courier
and arrange pick-up, agree a new delivery time or alternative location.
MicksGarage reserves the right to ship the order in multiple shipments and with any shipping / dispatch
service deemed appropriate to the order. This will not affect the delivery timeframe.
Please note that Bonnets, Wings and Bumpers are very fragile due to their large thin profile and therefore
are prone to transit damage. We therefore use specialist couriers to ship these parts however we only ship
these parts to limited commercial locations (most urban commercial / garage locations are ok) in the Republic of Ireland only. If you wish
to be assured of delivery please contact us before placing an order and we will confirm it.
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Can I cancel an order?
Please contact us (contact details) ASAP should you
wish to cancel the order. Please note that we same-day ship orders received before 4PM.
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What if the ordered items are out of Stock?
MicksGarage strives to ensure that we have every listed accessory and part in stock.
However should we have an item or part that is currently out of stock we will inform
you before the order is processed, to communicate the expected order fulfilment
date to allow for order cancellation, if required.
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Do I get a guarantee with the product?
A limited one year warranty is provided by MicksGarage and is applied to all our
automotive parts, and warrant these parts to be free from
defects in workmanship and material. Liability will under no circumstances exceed
the amount of its original sale or the replacement of the defective merchandise.
MicksGarage warranty does not cover merchandise failure due to abuse, misuse,
improper installation, improper maintenance, improper and unauthorised repairs,
alteration or modification.
Furthermore, this warranty does not cover any freight charges, the cost of parts
removal, consequential or subsequent damages, or normal wear and tear.
A returns number must be obtained for any faulty items being returned, so please ensure that you contact us before you send any items back or you will not be entitled to any refund. Any items returned carriage unpaid will be refused.
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What is the privacy and security policy?
Your privacy is of the utmost importance to us. All details provided are secured
using the latest 128bit encryption technology.
Important:
MicksGarage will never disclose your details to any third parties. For
more information please refer to our privacy statement.
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How do Micksgarage prevent fraud?
To ensure that credit card details are correct, MicksGarage will crosscheck your credit/debit card details with the
bank to ensure that the billing address matches the credit/debit number. This provides greater
protection against fraud for all concerned.
MicksGarage does not see your credit card details, these details are transmitted to Bank of Ireland
via the Realex payment gateway.
The details are encrypted using the very latest 128 bit encryption technology.
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What replacement parts does Micksgarage sell?
MicksGarage retails car lamps, panels, bumpers, grilles, door mirrors,
mirror glass, wishbones, radiators, spark plugs, wiper blades, window
regulators, wishbones, lambda sensors and much more.
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How do I select the correct part for my car?
To select the correct part for your car simply click on the car parts
menu on the left of this page, pick the menu option required (For example: Door Mirrors)
and choose the exact part by selecting the MAKE - MODEL - YEAR of your car.
Alternatively you can use our Quick Search Car Registration look-up feature on the left hand side of every page. This feature allows you to enter your car reg number, select your part and you will be brought directly to the exact part for your car in one click. Please note however, that as we use external services to return your car reg number to us, you need to double check in order to be 100% certain that it has returned the correct car before proceeding with your purchase.
If you are still unsure of the correct part for your car you can always email or call us where one
of our sales representatives will be happy to assist.
Contact details can be found here.
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Are Micksgarage parts new or secondhand?
All our parts are brand new with the majority of them being spurious or aftermarket parts which are of matching quality to Original Parts.
MicksGarage also carries original parts, depending on your car, in spark plugs, lambda sensors, lamps, wiper blades, timing belts etc (for example if your car takes NGK spark plugs or Bosch blades we have the exact the same NGK plugs or Bosch blades for your car).
Please note we do not sell Genuine parts (i.e main dealer parts) and that all references to car marques & cars are solely for identification purposes only.
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Are Micksgarage parts spurious or original equipment parts?
Most of our parts are spurious parts. As well as the spurious, we also offer the
original equipment part in our Car Lamp range. Spurious parts are of matching
quality to the original parts. MicksGarage also have original parts, depending
on your car, in spark plugs, lambda sensors, Car Lamps and wiper blades.
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Does Micksgarage sell colour coded parts?
Replacement colour coded parts will need to be painted to match the car colour code.
Some of our parts parts are already primed for painting and some bumpers / grilles
which may be pre-painted. In both cases if the part is primed or painted this is
clearly marked on the part description.
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Does Micksgarage fit or/and paint parts?
MicksGarage is an Internet, eCommerce business only and do not paint or fit any parts. In the
near future MicksGarage will list a local shop / service in your area that will both paint
and fit parts.
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Is the door mirror the complete unit?
Unless otherwise specified on the part description the mirror is the full unit in that it
contains the Housing (Cover), Door Attachment and the Mirror Glass. In some cases where
the Mirror Unit does not contain the glass, this is clearly labelled "Without Glass" in
the part description (However this is only in a few limited models where the glass type can vary)
We don't carry the Mirror cover unless otherwise specified.
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Do Micksgarage supply parts for imports or left hand drive vehicles?
Unless otherwise specified, Micksgarage do not supply parts for imports or left hand drive vehicles.
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What if an item arrives damaged?
If an item arrives damaged then do not sign for the order. You must ensure that the
item has arrived in good condition when signing for the order, any damage claims will
not be entertained in any case after 3 working days.
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What is the returns policy?
Please refer to our Returns Page for full details on our return policy.
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site, cookies are not required if you just want to browse products or cars.
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